Welcome to Kaptaan Kheri. These Terms and Conditions govern your use of our website and the purchase of products from Kaptaan Kheri. By accessing or using our website, you agree to comply with these terms. Please read them carefully.
1. General
1.1. Acceptance of Terms
By accessing our website, you agree to be bound by these Terms and Conditions, including our Privacy Policy and any additional terms and conditions referenced herein or available by hyperlink.
1.2. Modification of Terms
Kaptaan Kheri reserves the right to modify these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically for any updates or changes. Continued use of the website constitutes your acceptance of the modified terms.
2. Use of the Website
2.1. Eligibility
To use our website, you must be at least 18 years old or have parental consent to make purchases. By using this website, you represent that you meet this eligibility requirement.
2.2. Account Information
When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
2.3. Prohibited Uses
You agree not to use the website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. This includes, but is not limited to, violating any local, international, or national laws, infringing upon the intellectual property rights of others, or engaging in any fraudulent activities.
3. Product Information
3.1. Product Descriptions
We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, we do not guarantee that the information is error-free. In case of any discrepancies, please contact us for clarification.
3.2. Pricing
All prices listed on the website are in Pakistani Rupees (PKR) and are inclusive of any applicable taxes. Kaptaan Kheri reserves the right to change prices at any time without prior notice.
3.3. Availability
All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. We may also discontinue any product at any time.
4. Orders and Payment
4.1. Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product information, or issues with your payment method.
4.2. Payment Methods
We accept various payment methods, including Cash on Delivery (COD), bank transfers, and online payments via credit/debit cards. By providing your payment information, you represent and warrant that you have the legal right to use the selected payment method.
4.3. Order Cancellation
Kaptaan Kheri reserves the right to cancel any order at our discretion. If your order is canceled, we will notify you via email or phone and provide a full refund.
5. Shipping and Delivery
5.1. Shipping Policy
We offer delivery services across Pakistan. Shipping times are estimated and may vary based on your location and other factors beyond our control. Please refer to our Shipping Policy for detailed information.
5.2. Risk of Loss
All items purchased from Kaptaan Kheri are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
5.3. Delays
We are not responsible for delays in delivery caused by events beyond our control, including but not limited to, natural disasters, customs delays, or strikes.
6. Returns and Exchanges
6.1. Return Policy
We accept returns within 7 days of delivery, provided the product is in its original condition, unused, and in its original packaging. After inspection, a refund or exchange will be processed. Please review our Return Policy for more details.
6.2. Exchanges
You may exchange a product within 7 days of receiving it, provided it is unused and in its original condition. Contact our customer service team to initiate an exchange.
7. Intellectual Property
7.1. Ownership
All content on the Kaptaan Kheri website, including but not limited to text, images, logos, and graphics, is the property of Kaptaan Kheri and is protected by applicable intellectual property laws.
7.2. Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works based on the content of the website without our prior written consent.
8. Limitation of Liability
8.1. Disclaimer of Warranties
Kaptaan Kheri provides the website and products on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of the website or the information, content, or products included.
8.2. Limitation of Liability
To the fullest extent permitted by law, Kaptaan Kheri shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or the products, even if we have been advised of the possibility of such damages.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@kaptaankheri.com
Phone: +92 310 6937193
Address: Zain Plaza Near KIPS Academy Mandian Road Abbotabad
